Overall management of the supply chain, logistics, and subcontractors (manufacturers)
Management of the IT function
Management of the Customer Support function
Ensuring efficiency and quality of operational processes
Achieving business objectives and supporting company growth and organizational strategy
Planning and managing finished goods inventory across global logistics centers
Meeting customer delivery deadlines
Oversight of logistics centers, including continuous improvement of efficiency, response times, and costs
Oversight of distribution and transportation operations, ensuring target shipping times and cost optimization
Implementation and maintenance of organizational information systems at headquarters and across group companies
Responsibility for the company’s IT infrastructure
Management of Customer Support and Customer Success operations
Building and developing the Customer Services organization

Education: Bachelor’s degree in Industrial Engineering; Master’s degree in Business Administration / Information Systems Strong systems-thinking mindset with a business-oriented approach Proven management experience in an industrial company with international operations Management experience in a high-volume operational environment Familiarity with information systems and advanced operational management and control methodologies Languages: High-level English proficiency; additional languages are an advantage Willingness to travel abroad